Why businesses switch to a custom CRM
- 01Off-the-shelf CRMs charge per user every month and still don't fit Indian workflows (WhatsApp-first selling, GST quotations, IndiaMART/JustDial leads).
- 02A custom CRM matches your pipeline stages, roles and reports exactly, and you own it.
- 03Integrations you actually use: WhatsApp, email, Excel/Google Sheets, Tally/ERP, calling.
CRM features we build
- 01Lead capture and import (website forms, IndiaMART, JustDial, Excel)
- 02Pipeline, follow-up reminders and task assignment
- 03WhatsApp and email logging and automation
- 04GST quotations and invoices
- 05Dashboards and sales reports
- 06Roles and permissions, multi-branch
- 07Automation rules, Tally/ERP sync, mobile app for field and dealer sales
CRMs by industry
Real estate (lead to site visit to booking; see Rajwada). Financial services and claims (see SmileFinance). Manufacturing and B2B sales (white-label LeadLix). Service businesses and agencies (FYT CRM).
How we build your CRM
- 01Free discovery call and workflow mapping
- 02Fixed-scope proposal
- 03Design and clickable prototype
- 04Build in sprints with weekly demos
- 05Data import, training, go-live
- 06Support and AMC
Key takeaways
- Starter. ₹1.2–2 L excl. GST, 5–7 weeks. Leads, pipeline, follow-up reminders, basic reports, 2 roles, Excel import.
- Growth. ₹2.5–4 L excl. GST, 8–12 weeks. Starter + WhatsApp/email logging, GST quotations, IndiaMART/JustDial lead import, dashboards.
- Advanced. From ₹4.5 L (custom quote) excl. GST, 12–16 weeks. Growth + automation rules, Tally/ERP sync, dealer/field-sales mobile app, multi-branch.
- Prices exclude 18% GST and third-party fees (hosting, WhatsApp API). Milestone payments 40/40/20. Annual maintenance 12–15% of build cost.
Plans and prices
| Plan | Price (excl. GST) | Timeline | Includes |
|---|---|---|---|
| Starter | ₹1.2–2 L | 5–7 weeks | Leads, pipeline, follow-up reminders, basic reports, 2 roles, Excel import |
| Growth | ₹2.5–4 L | 8–12 weeks | Starter + WhatsApp/email logging, GST quotations, IndiaMART/JustDial lead import, dashboards |
| Advanced | From ₹4.5 L (custom quote) | 12–16 weeks | Growth + automation rules, Tally/ERP sync, dealer/field-sales mobile app, multi-branch |
Prices exclude 18% GST and third-party fees (hosting, WhatsApp API). Milestone payments 40/40/20. Annual maintenance 12–15% of build cost.
See the CRM development service.
Tell us how your team sells — we'll send a fixed-price CRM plan in 48 hours.
FAQ
At Fly Your Tech, a Starter CRM costs ₹1.2–2 lakh, Growth ₹2.5–4 lakh, and Advanced CRMs start from ₹4.5 lakh, plus GST.
5–7 weeks for Starter, 8–12 weeks for Growth and 12–16 weeks for Advanced.
Yes. We log WhatsApp chats against leads and automate follow-up messages. Several of our CRMs (LeadLix, Rajwada, FYT CRM) include WhatsApp.
Off-the-shelf works when your process is standard. A custom CRM fits better when you need Indian integrations, have no per-user fees, or need your exact workflow.
Yes, the code and data are yours after final payment.
Yes, data import is included in every plan.
Yes, through an annual maintenance plan at 12–15% of the build cost.
